
#Battlenet password reset password#
We use Secure Remote Password protocol (SRP) to protect these passwords, which is designed to make it extremely difficult to extract the actual password, and also means that each password would have to be deciphered individually. We also know that cryptographically scrambled versions of passwords (not actual passwords) for players on North American servers were taken. Based on what we currently know, this information alone is NOT enough for anyone to gain access to accounts. For players on North American servers (which generally includes players from North America, Latin America, Australia, New Zealand, and Southeast Asia) the answer to the personal security question, and information relating to Mobile and Dial-In Authenticators were also accessed. Some data was illegally accessed, including a list of email addresses for global users, outside of China. Our investigation is ongoing, but so far nothing suggests that these pieces of information have been accessed.


We quickly took steps to close off this access and began working with law enforcement and security experts to investigate what happened.Īt this time, we’ve found no evidence that financial information such as credit cards, billing addresses, or real names were compromised. This week, our security team found an unauthorized and illegal access into our internal network here at Blizzard. Be wary of phishing emails asking you to log into and change your password.Įven when you are in the business of fun, not every week ends up being fun.Never use the same password on different websites.If you use the same password on other sites change it on those too.We quite agree, in fact, if you have a account there are 5 things you need to do to protect yourself following this breach. While Blizzard have moved to reassure users that the stolen data is not enough to access their accounts, they have advised that users should take the precaution of changing their account password. Blizzard are confident however that "credit cards, billing addresses and real names were not compromised" in the hack. The pilfered information contains users' email addresses, answers to secret questions and 'scrambled passwords'. Note: These changes will not reflect until the next scheduled addon build.Well, it's that time once again, to write an advice article after yet another major website is hacked.īlizzard, the games developer responsible for the hugely popular (and brilliant) World of Warcraft and Diablo III, has announced that its service has been hacked, resulting in user account information being stolen. Sync your Blizzard data with your Raider.IO account (blue button to the left of the red disconnect button outlined in step 2). Note that this will link whatever account was last logged into on .ĥ. Click the region your account is on, and then click Link Blizzard Account. Reconnect your account to your Raider.IO account.ī. Go to the settings outlined in step 1 and switch it to enabled.Ĥ. Click the red Disconnect Blizzard Account button.ģ. Hover over your account symbol in the top right corner (the icon directly to the right of the chat bubble icon).ĭ. Disconnect your account from your Raider.IO account.ī. It will allow you to enable the setting within a few minutes.Ģ. You may get a message saying it can take up to 30 days to reenable the setting. If the button says enable, click disable. Click on privacy & communication on the left side of the screen.Į.

Click on your account name in the top right corner, then go to account settings.Ĭ. Disable the third-party access setting on your account.ī. If you need those steps, or just want to do it yourself to refresh your connection, here are the steps to do that:ġ. There are some cases where we'll ask you to reset your connection between Raider.IO and.
